Pick a visitor from the inbox.
When a visitor needs a human, Convax hands the conversation to you. Here is how the first one happens:
Step 1
A visitor asks for a human
On your site or by phone, when Convax can't resolve it alone
Step 2
You get the full context
Who they are, what they asked, and the conversation so far
Step 3
Pick it up live
Accept the handoff and reply in real time